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Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
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For Hong Kong, China Users
Technical Support Phone:
(852) 3614-0210
Technical Support E-mail:
support.hk@tp-link.com
Service Time:
Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed

Live Chat Agent Service Time: 9AM-5PM, Monday-Saturday (Mandarin Chinese & English)
Closed on Sunday & Public Holidays

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